This is a conversation, not a consultation.

Perfect if you're new to dermal clinics, have questions about our approach, or simply want to chat before committing to an appointment. This is your chance to ask anything—about our services, pricing, memberships, or whether we're the right fit for your needs.

What you'll get:

• A friendly, no-pressure conversation about your skin concerns

• An overview of our clinic, services, and treatment philosophy

• Answers to your questions about what to expect

• Guidance on which consultation option suits you best

What this is NOT:

• This is NOT a clinical consultation

• We cannot assess your skin, diagnose conditions, or recommend treatments or products over the phone

• This is purely informational to help you feel confident about your next step

​

Best for: First-timers, anyone with questions, or those who want to "meet" us before booking

A quick, focused session for product advice and general guidance.

This is perfect if you're not ready for a full clinical treatment plan but want personalized skincare recommendations, a routine review, or to understand your options without the commitment of a comprehensive consultation.

What's included:

• Basic visual skin assessment (no imaging or technology)

• Review of your current skincare routine

• Product recommendations tailored to your concerns

• General discussion about treatment options that may suit you

• Take-home advice you can start using right away

What's NOT included:

• No 3D skin analysis or clinical photography

• No comprehensive treatment planning or prescriptive clinical programs

• No patch testing for advanced treatments

• Not suitable for complex or chronic skin conditions (acne, rosacea, pigmentation, eczema, dermatitis, etc.)

Can I upgrade?
Yes! If you decide within 30 days that you'd like a Full Dermal Consult, simply pay the difference ($123.10 + GST) and we'll schedule your comprehensive appointment.

 

Best for: Skin care seekers, simple skin concerns, first-time clinic visitors, or anyone wanting to meet our clinician before committing to a treatment plan.

​

A comprehensive, clinical-grade consultation for serious skin health.

This is our signature consultation for clients ready to invest in their skin health with a personalized, evidence-based treatment plan. If you have complex or chronic skin concerns, are considering advanced treatments (laser, peels, needling), or want a thorough clinical assessment, this is for you.

 

What's included:

• Comprehensive skin health assessment (60-90 minutes with a qualified dermal clinician)

• 3D skin analysis technology and clinical photography to track your progress

• In-depth health and lifestyle review (medical history, medications, triggers, goals)

• Personalized treatment plan with clinical timeframes and realistic expectations

• Homecare prescription tailored to your skin's needs

• Patch testing (if required for treatments)

• Ongoing support including follow-up communication, progress tracking, and access to our VIP programs

 

This is a consultation, not a treatment.
We do not perform treatments at your first visit. This time is dedicated to assessment, education, safety checks, and planning. Treatments begin at your second appointment to ensure we deliver the safest, most effective care.

​

Why is this required before treatments?
Because we are an Allied Health clinic, not a beauty spa. Our clinicians are university-qualified and registered professionals who take a medical-grade approach to skin health. Rushing into treatments without proper assessment can be unsafe and ineffective. We prioritize your long-term results over quick fixes.

​

What makes this worth $199?
You're not just paying for 90 minutes. You're paying for:

• A Bachelor-qualified dermal clinician with 4+ years of education and clinical experience

• Access to clinical-grade technology (dermatoscopy imaging, photography)

• A personalized, evidence-based treatment strategy

• Ongoing clinical support and progress tracking

• The peace of mind that comes from working with a registered Allied Health professional

 

Best for: Complex skin conditions, chronic concerns (acne, rosacea, pigmentation, eczema), clients ready for clinical treatment programs, anyone considering advanced treatments (laser, needling, peels)

Everything in the Full Dermal Consult PLUS your first foundational treatment on the same day.

Get your comprehensive consultation AND start your skin journey immediately with a prep treatment designed to prepare your skin for advanced procedures.

 

What's included:
Everything in Full Dermal Consult (3D analysis, photography, treatment plan, homecare prescription)
 

PLUS: Initial skin prep treatment (LED, infusion, or superficial peel to prepare your skin)

 

What's NOT included:

Advanced treatments (laser, needling, advanced peels) are NOT performed at first visit—these require proper skin preparation

 

Best for: Clients ready to start their treatment journey immediately while ensuring proper clinical assessment and skin preparation.

 

Note: Our clinician reserves the right to defer the prep treatment if your skin requires homecare preparation first. Your safety and results are our priority.

What Is a Skin Review Consult?

A complimentary follow-up appointment offered to treatment clients after a couple of sessions to assess progress, review results, and adjust your treatment plan if needed.

Duration: 15-20 minutes
Cost: Complimentary (included in your treatment program)

When: Scheduled after you've completed a phase in your  treatment visits

What's Included:

- Visual assessment of your skin's progress
- Review of before/after photos (if applicable)
- Discussion of what's working and any concerns
- Adjustments to your homecare routine if needed
- Refinement of your treatment plan for next phase
- Opportunity to ask questions about your journey so far

​

What's NOT Included:

- This is NOT a new initial consultation
- This is NOT a seperate treatment session
- This does NOT replace your regular treatment appointments
- This does NOT pause or delay your membership payments
- This is NOT a "trial period" before payments begin

​

Important: When Does This Happen?

The Skin Review Consult is scheduled at your clinician's discretion, typically after:

1. You've completed your initial Full Dermal Consult ($199)

2. You've attended a minimum of 3 treatment sessions (timing varies based on your treatment plan and clinical recommendations)

3. You've been following your homecare routine for at least 6-8 weeks

​

​

Important to understand:

• The Skin Review is NOT tied to how many membership payments you've made

• It's scheduled based on clinical timing, when your clinician believes there's enough progress to review

• Your membership payments begin immediately upon sign-up and continue monthly, regardless of when the Skin Review is scheduled

• The Skin Review is a complimentary progress check-in 

​

The Skin Review is simply a milestone check-in along your journey, not a finish line.

​

Why Do We Offer This?

​

Because skin health is a journey, not a one-time fix. After your first few treatments, we want to:​

​

• Celebrate your progress

• Address any new or other concerns early

• Make sure your plan is still aligned with your goals

• Ensure you're getting the results you deserve

​

This is our commitment to your long-term success.